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Returns & Refunds

Online Returns & Refunds Policy

When will I be refunded?

After receiving the item within 14 days, If you are not entirely happy with your purchase you can return for a full refund to the original paypal account. Once we have received the product(s) and if appropriate, any packaging, a refund will be credited to the paypal account within 2 weeks (14 days).

Returns by Post or Courier (the buyer pays shipping fees)

Please make sure we receive your returned items. Within 14 days from the day you receive them, to be refunded in full via the original payment method.
Retrun address: No.13, Alley 16, Lane 337, Sec. 1,  Datung Rd. Hsichih, New Taipei City, 22161 Taiwan, R.O.C.

Returning Outside the Returns Period

If you return your purchase by post or courier after the periods outlined above (with the exception of faulty or damaged goods) we reserve the right not to offer you a refund in full.

Promotional Discounts & Refunds

If you used a promotional discount when paying for your order, the discount is applied to each item in the shopping cart. 
In the event of a return, you will not be refunded the discounted amount.

Your Statutory Rights​

Our refund policy does not affect your statutory rights in respect of faulty or damaged goods.